Privacy Policy
Privacy Policy
1. Introduction
This Privacy Policy explains how Thinkco Pty Ltd trading as Ultimate Podiatrist (“Ultimate Podiatrist”, “we”, “our”, or “us”) collects, uses, stores, discloses, and protects personal information.
This Privacy Policy applies to:
- our website
- online learning platforms
- memberships
- webinars
- digital products and downloads
- email communications
- associated services and interactions
By accessing or using our website or services, you agree to this Privacy Policy.
2. Business Details
Thinkco Pty Ltd
Trading as Ultimate Podiatrist
ABN 19 600 705 128
PO Box 1829
Bowral NSW 2576
Australia
Email: [email protected]
3. Compliance With Australian Privacy Laws
This Privacy Policy is intended to comply with:
- the Privacy Act 1988 (Cth)
- the Australian Privacy Principles (APPs)
- the Spam Act 2003 (Cth)
We also seek to apply reasonable international privacy standards where appropriate, including consideration of UK and EU privacy expectations for international users.
4. Information We Collect
We may collect personal information including:
- full name
- email address
- phone number
- postal address
- billing information
- business or employer information
- professional registration information
- CPD participation records
- webinar attendance records
- assessment and quiz results
- learning progress and completion data
- survey responses
- support enquiries and communications
- marketing preferences
- IP address
- browser and device information
- website usage data
5. Sensitive Information
In limited circumstances, we may collect information considered sensitive information under Australian privacy law where:
- it is reasonably necessary for our services, and
- you voluntarily provide it to us.
This may include:
- health-related educational information
- professional registration details
- reflective learning submissions
We only collect sensitive information with consent or where otherwise permitted by law.
6. How We Collect Information
We collect information when you:
- visit our website
- create an account
- purchase a course or membership
- register for webinars or events
- subscribe to communications
- complete quizzes or assessments
- download resources
- contact us
- participate in surveys or discussions
- interact with cookies or analytics technologies
Some information is collected automatically through website technologies.
7. Why We Collect Information
We may use personal information to:
- provide services and educational content
- administer memberships and accounts
- issue certificates and CPD records
- process payments
- respond to enquiries
- provide technical support
- improve website performance and user experience
- conduct analytics and reporting
- comply with legal obligations
- maintain business records
- send marketing communications where permitted
- protect our legal rights and security
8. Marketing Communications
We may send educational updates, promotions, webinar invitations, and related communications where permitted by law.
You may unsubscribe at any time by:
- clicking the unsubscribe link in emails, or
- contacting us directly.
We aim to comply with the Spam Act 2003 (Cth).
9. Third-Party Providers
We may use trusted third-party providers including:
- Kajabi
- Stripe
- PayPal
- Meta
- webinar and analytics providers
- customer support providers
- email marketing providers
These providers may store or process data outside Australia, including in the United States and other jurisdictions.
We take reasonable steps to work with reputable providers, maintaining appropriate security standards.
10. Overseas Disclosure
By using our website and services, you acknowledge that personal information may be transferred to, processed, or stored outside Australia.
Where reasonable, we seek to ensure overseas providers handle information consistently with applicable privacy standards.
11. Cookies and Analytics
We use cookies and similar technologies to:
- improve website functionality
- remember preferences
- support user authentication
- analyse traffic and behaviour
- personalise content
- measure advertising effectiveness
You can control cookies through browser settings. Disabling cookies may affect website functionality.
Please refer to our Cookie Policy below.
12. Advertising and Remarketing
We may use advertising technologies, including:
- remarketing pixels
- behavioural tracking
- audience analytics
- conversion tracking
Third-party advertising platforms may provide these technologies.
13. Security
We take reasonable technical and organisational steps to protect personal information from:
- misuse
- interference
- loss
- unauthorised access
- modification
- disclosure
However, no internet transmission or electronic storage system is completely secure.
You provide information at your own risk.
14. Data Breaches
If we experience a data breach that is likely to result in serious harm, we will respond in accordance with applicable Australian privacy laws, including any required notification obligations.
15. Access and Correction
You may request access to personal information we hold about you and request corrections if necessary.
Requests can be sent to:
[email protected]
We may require identity verification.
16. Retention of Information
We retain information only for as long as reasonably necessary for:
- service delivery
- CPD record keeping
- legal compliance
- accounting purposes
- dispute resolution
- business operations
Certain records may be retained after account closure where reasonably necessary.
17. Children’s Privacy
Our services are intended for adults and healthcare professionals.
We do not knowingly collect information from children under 16 years of age.
18. External Links
Our website may contain links to third-party websites or services.
We are not responsible for third-party privacy practices or content.
19. International Privacy Rights
Depending on your location, you may have additional privacy rights under applicable laws, including rights relating to:
- access
- correction
- deletion
- objection to processing
- data portability
20. Complaints
If you have concerns regarding privacy, please contact us first.
If unresolved, you may contact:
Office of the Australian Information Commissioner
OAIC Website
21. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be published on our website.
Last Updated: May 2026